New Moremuscle website

New Moremuscle website: faster, safer, and easier for you

We have revamped our online store to improve your shopping experience. Now browsing, finding your favorite products, and accessing your account will be simpler, more convenient, and safer.

This change is part of our commitment to you: to keep evolving and offer you a more powerful, clear, and tailored Moremuscle experience.

Access my account

Why are we launching a new website?

We know that when you buy sports supplements, you are looking for speed, trust, and simple navigation. That is why we have taken a step forward with a new website designed to offer you a more agile, intuitive, and secure experience.

This is not just a visual change. We have worked on a more modern platform so you can shop more easily, from any device, with a smoother process from start to finish.

What has improved on the new Moremuscle website

  • Faster navigation: a more agile experience to help you find what you need sooner.
  • Easier shopping: a clearer process for reviewing your cart and completing your order.
  • Better mobile experience: a design optimized for convenient shopping from your smartphone.
  • Password-free access: sign in to your account with your email and a temporary security code.
  • Greater security: an updated, practical access method designed to better protect your account.
  • Ready for continued improvement: this new website allows us to add new features and continuously optimize your experience.

Your account now works without a password

On the new Moremuscle website, you no longer need to remember a password to access your account. We have introduced an access system using a temporary code, also known as an OTP.

OTP stands for “one-time password.” In practice, it is very simple: you enter your email, receive a 6-digit code in your inbox, and enter it on the website to sign in.

This helps us avoid forgotten passwords, unnecessary recovery steps, and more inconvenient sign-ins. We want accessing your account to be as easy as checking your email.

How to access your Moremuscle account

  1. Click the account icon or “Access my account.”
  2. Enter the email address you usually used with Moremuscle.
  3. Check your email.
  4. Copy the temporary 6-digit code we sent you.
  5. Enter the code on the website.
  6. You will now be signed in to your account.

Important: use the same email address you used for purchases until now so we can correctly link your access.

Benefits of the new code-based access

  • No passwords to remember: you only need your email.
  • No need to recover forgotten passwords: each sign-in is confirmed with a new code.
  • Convenient on mobile: receive the code, copy it, and sign in.
  • More secure: the code is temporary and only works for that sign-in.
  • Fewer access errors: you do not depend on an old or incorrectly remembered password.

Frequently asked questions

Do I have to create a new account?

You do not have to create a new password. Simply sign in with your usual email and confirm the sign-in with the temporary code you will receive by email.

Where is my old password?

You no longer need a password on the new website. Access now works with a one-time code sent to your email.

Is signing in with a code secure?

Yes. The code is temporary, sent directly to your email, and only works to confirm that specific sign-in.

I am not receiving the code. What should I do?

Check your spam, promotions, or junk email folders. If it is not there, request a new code from the sign-in screen. If the problem continues, contact our customer service team.

Can I shop without signing in?

Yes, you can complete your purchase without signing in. However, we recommend accessing your account for a more convenient and personalized experience.

Which email should I use?

You should use the same email address you usually used to shop with Moremuscle. This will help us identify your account more easily.

We are here to help

We understand that any change can raise questions at first. That is why we have prepared this new access method to make it simple, fast, and secure.

If you need help accessing your account or have any questions about the new website, our customer service team will be happy to assist you.

Contact customer service